CS spoke to Richard Trovatten, one of the students from the Hyper Island Manchester course that created Queue Hacker:
Last week my student-team and I finished a three week course in Creative Problem Solving at Hyper Island. We did so by handing in an idea for a concept we call Queue Hacker. It’s developed for the UK Post Office via the agency DARE who came to us with a brief and the solution is best cooked down to this: we’re moving the queue outside of the Post Office, so you can do more of what you want with your own time. Since release we’ve enjoyed more than 3500 views of our concept-video, and been featured on PSFK.com.